With Heale, companies gain full control over their health insurance—from renewal to daily management—on one simple platform
Use case 1
Health Insurance Renewal
Challenge
Renewing health insurance was a time-consuming and costly process for an HR manager at a tech company with 800 employees. Brokers provided limited options, insurers were hesitant to quote, and comparing proposals required manual work and endless back-and-forth.
THE SOLUTION WITH HEALE
Automating insurer requests, eliminating back and forth emails.
Providing side-by-side comparisons for informed decision-making.
Connecting directly with insurers, eliminating broker fees and delays.
Centralizing everything on one platform, eliminating emails and meetings.
The results
20% costs savings
by securing direct quotes from insurers.
70% faster renewal
with automation replacing manual spreadsheets.
No meetings, no inefficiencies
just a smooth, transparent process.
The HR team saved time, reduced costs, and gained full control over their insurance strategy.
Use case 2
Streamlining Policy Management with Heale
Challenge
Managing health insurance was a time-consuming burden for an HR at a manufacturing company with 300 employees. Keeping track of employee’s additions, handling coverage inquiries, and coordinating with insurers required constant emails and manual updates.
THE SOLUTION WITH HEALE
Providing an all-in-one platform to manage policies, insured members and communicate with insurers.
Automating employee additions/deletions, instantly syncing with insurers.
Offering a self-service portal and 24/7 whatsapp support allowing employees to access coverage details without HR intervention.
The results
50% less administrative workload
with automated processes.
Faster insurer communication
eliminating email chains.
Happier employees
with instant access to their policy details.
Heale transformed policy management into an efficient, self-sustaining system, freeing HR to focus on strategic priorities.
Use case 3
Enhancing Employee Engagement in Insurance Selection
Challenge
A financial services company with 150 employees wanted a transparent and inclusive way to select their health plan. Traditional renewal processes left employees feeling uninformed and disconnected from the decision.
THE SOLUTION WITH HEALE
Introducing a structured voting system, allowing employees to compare and vote on insurer offers.
Providing clear cost and coverage breakdowns, enabling HR and the CFO to make data-driven decisions.
Facilitating direct communication with insurers, making selection faster and more transparent.
The results
Higher employee engagement
with a more transparent decision-making process.
Faster and easier renewals
eliminating email chains.
A health plan tailored to both budget and employee needs
Heale transformed policy management into an efficient, self-sustaining system, freeing HR to focus on strategic priorities.
Use case 4
Simplifying Health Insurance for Insured Members with Heale
Challenge
Managing health insurance is often confusing and time-consuming for employees at a retail company with 2,500 insured members. Key issues included:
Scattered information across multiple apps, portals, and emails.
Unclear coverage details, making it hard to know what’s included in their plan.
Slow support, with employees struggling to get quick answers from broker, TPA, and/or HR.
THE SOLUTION WITH HEALE
Access policy documents and benefits in one place, eliminating confusion
Submit and track claims seamlessly, with real-time updates.
Get instant support via WhatsApp AI Chatbot, answering questions like: “Am I covered for dental?”, “Is this clinic in my network?”, “I’m stuck waiting for an approval—who do I contact?”
The results
Instant responses
to employee inquiries via WhatsApp.
No more app and email overload
Everything is managed in one place.
Higher employee satisfaction
with instant, 24/7 insurance support.
With Heale, employees no longer have to juggle multiple platforms or wait for answers—they have everything they need, right at their fingertips.
Use case 5
Transforming insurance procurement with Heale
Challenge
A consulting firm with 120 employees faced a time-consuming and inefficient insurance procurement process. Each year, HR struggled with:
Limited market access, relying on brokers for quotes.
Inconsistent insurer proposals, with different formats and insurance jargon making comparison difficult.
Manual analysis of the offers, leading to delays and unclear decisions.
No direct communication with insurers, making negotiation challenging.
The process lacked transparency, was slow, and left HR without full control over decision-making.
THE SOLUTION WITH
Providing direct insurer quotes, eliminating broker fees and delays.
Delivering an instant, side-by-side comparison table, ensuring clear evaluation of pricing, coverage, and terms.
Empowering HR with data-driven insights, making informed decisions easier.
Facilitating direct communication with insurers, allowing HR to get answers quickly and negotiate terms firsthand.
The results
More competitive pricing
with direct insurer quotes.
Faster procurement
with structured comparisons - all managed on Heale’s platform, eliminating emails and long meetings.
Better decision-making
with clear, data-backed insights.
With Heale, the HR was able to save time, access better pricing, and make an informed decisions faster, transforming the insurance procurement process into a streamlined, efficient, and transparent experience