Cookies Policy

This Cookies Policy explains how Heale Tech Ltd ("Heale", "we" or "us"), a private company registered in the Innovation Hub, Dubai International Financial Centre (DIFC), United Arab Emirates, with trade licence number 7537, uses cookies and similar technologies when you visit our website located at www.heale.io, any related websites and associated mobile applications (together, the "Sites").

This Cookies Policy should be read together with our Privacy Policy, available on the Sites, which explains how we process personal data more generally.

WHAT ARE COOKIES

Cookies are small files stored on your device (computer, smartphone or tablet) when you visit a website or use a mobile application. They allow the Sites to function, remember your preferences, and help us understand how the Sites are used.

HOW WE USE COOKIES AND YOUR CONSENT

Essential cookies are placed because they are strictly necessary for the Sites to function — for example, to maintain your session, remember your privacy preferences or keep the Sites secure. They do not require your consent.

All other cookies (analytics, functionality and advertising cookies) are placed only with your prior consent, which we collect through the cookie banner displayed when you first visit the Sites. You can change your preferences or withdraw your consent at any time through the cookie settings on the Sites, and withdrawing consent will not affect the lawfulness of any use of cookies before withdrawal.

TYPES OF COOKIES WE USE

• Essential cookies: necessary for the Sites to function and cannot be switched off. They are typically set in response to actions you take, such as setting privacy preferences or logging in.

• Analytics and performance cookies: help us understand how visitors use the Sites, such as which pages are visited most often, so that we can improve them. We use Google Analytics on our marketing website for this purpose; it is not deployed on the Heale platform.

• Functionality cookies: allow the Sites to remember your choices, such as language preferences, and provide enhanced features.

• Advertising cookies: where enabled with your consent, used to measure the effectiveness of our campaigns and to make our communications more relevant to you.

THIRD-PARTY COOKIES

Some cookies on the Sites are set by third parties, such as analytics providers. We do not control these third-party cookies, and we encourage you to review the privacy policies of the relevant providers. Third-party cookies that are not essential are subject to the same consent requirements described above.

MANAGING COOKIES

You can manage non-essential cookies through the cookie banner and cookie settings on the Sites at any time. You can also refuse or delete cookies through your browser settings. Please note that disabling cookies may affect the functionality of the Sites and your user experience.

CHANGES TO THIS COOKIES POLICY

We may update this Cookies Policy from time to time. The current version is always available on the Sites, and material changes will be notified through the Sites or, where appropriate, by email.

GOVERNING LAW AND JURISDICTION

This Cookies Policy and any dispute or claim arising out of it are governed by the laws of the Dubai International Financial Centre, and the courts of the DIFC have exclusive jurisdiction.

CONTACT US

If you have any questions about this Cookies Policy, please contact us at support@heale.io

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