Website Terms of Use

Updated on 16 June 2026

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING OUR WEBSITE AT WWW.HEALE.IO AND ANY ASSOCIATED MOBILE APPLICATION OWNED OR OPERATED BY US.

Website Terms of use

These Website Terms of Use ("Terms") govern your access to and use of the website located at https://www.heale.io (the "Website"), operated by Heale Tech Ltd ("we", "us" or "our"). These Terms apply to all visitors, browsers and users of the Website (collectively, "you").

By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Website. Our Privacy Policy and Cookies Policy, available on the Website, explain how we process personal data and use cookies.

WHO WE ARE

Heale Tech Ltd is a private company registered in the Innovation Hub, Dubai International Financial Centre (DIFC), Dubai, United Arab Emirates, with trade licence number 7537, offering a health insurance digital platform for companies.

For contact and support, email us at support@heale.io.

USE OF THE WEBSITE

You may use the Website solely for lawful purposes and in accordance with these Terms. You must not:

• Use the Website in any way that violates any applicable local, national or international law or regulation;

• Attempt to gain unauthorised access to the Website or our systems;

• Introduce viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful;

• Use the Website to transmit or procure the sending of any unsolicited or unauthorised advertising or promotional material;

• Interfere with, damage or disrupt any part of the Website;

• Use the Website to collect or harvest any personal data of others without their knowledge or consent;

• Use any robot, spider, scraper, data mining tools, data gathering or extraction tools, or other automated means to access the Website;

• Impersonate any person or entity or otherwise misrepresent your affiliation with a person or entity;

• Frame or mirror any part of the Website without our prior written consent;

• Use the Website in a way that could disable, overburden, damage or impair its proper working.

We reserve the right to suspend or terminate your access to the Website if we reasonably believe you are in breach of these Terms.

INTELLECTUAL PROPERTY

All content on the Website, including text, graphics, logos, icons, images, audio clips, digital downloads, data compilations and software, is the property of Heale Tech Ltd or its content suppliers and is protected by applicable intellectual property laws.

You may view, download for caching purposes only, and print pages from the Website for your own personal use, subject to the restrictions set out in these Terms. You must not:

• Republish material from the Website (including republication on another website);

• Sell, rent or sub-license material from the Website;

• Show any material from the Website in public without attribution;

• Reproduce, duplicate, copy or otherwise exploit material on the Website for a commercial purpose;

• Edit or otherwise modify any material on the Website.

THIRD-PARTY LINKS AND RESOURCES

The Website may contain links to third-party websites and resources. These links are provided for your convenience only. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.

DISCLAIMER OF WARRANTIES

The Website is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, in connection with the Website and your use of it. We do not guarantee that the Website will always be available, uninterrupted, secure, or free from bugs or viruses.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, Heale Tech Ltd, its affiliates, officers, directors, employees, agents and contractors shall not be liable for any direct, indirect, incidental, consequential or punitive damages, including loss of profits, revenue or data, arising out of or in connection with your use of, or inability to use, the Website, even if we have been advised of the possibility of such damages.

CHANGES TO THESE TERMS

We may revise these Terms from time to time. All changes are effective when we post them on the Website. Your continued use of the Website after any changes means you accept and agree to the changes.

GOVERNING LAW AND JURISDICTION

These Terms are governed by the laws of the Dubai International Financial Centre (DIFC), and any disputes relating to these Terms shall be subject to the exclusive jurisdiction of the DIFC Courts.

CONTACT US

For any questions about these Terms, please contact us at support@heale.io